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Review of Best German Bank Accounts: DKB Features, Services, Fees and Opening

Last Update: 22 September 2022

0. DKB Bank Review

DKB is one of the most established online banks in Germany with approximately 4.5 million clients. It is a Germany-wide operating subsidiary of Bavaria’s state bank. Founded in 1990, DKB emerged out of East Germany’s state bank and is therefore headquartered in Berlin. It offers one of the most popular and best German current accounts, which comes without any monthly fees. However, it also offers further services such as investments accounts and loans.

Table of Contents

1. Overview: Which Bank Accounts can customers choose from?

      • Current account for individuals (Girokonto)
      • Current account for couples (Gemeinschaftskonto), includes free bank cards for both account holders
      • Current account for students (Girokonto für Studierende), includes free International Student Identity Card (ISIC) and related discounts for one year free
      • Current account for minors (Girokonto u18), automatically offers perks for “active customers” and does not require minimum monthly incoming funds of €700 (see below for details)

DKB Visa Debit card

DKB Visa Credit card

2. Features: What does DKB offer?

All accounts have a German account number (IBAN). The account for minors (Girokonto u18) comes without any monthly fees. For all other accounts no without monthly fees are charged in the first 3 months after account opening and afterwards if incoming funds of €700 are registered. Otherwise a fee of €4.50 will be charged in the consecutive month:

      • Free Visa Debit Card with contactless option
      • Premium card options
        • Visa Credit Card with contactless option (fully suitable for i.e. store payments, online shopping, hotel or rental car bookings) – €2.49/month
        • Girocard with contactless option (Maestro or VPay) – €0.99/month
      • Mobile Payment (Apple Pay / Google Pay)
      • Free card payments in Germany and within the Eurozone
      • Free card payments worldwide in other currencies than Euro for active customers, “inactive customers” are subject to a transaction fee of 2.2%
      • Unlimited free cash withdrawals at ATMs in the Eurozone (minimum withdrawal amount of €50) and associated retailers in Germany (between €50 and €300 at i.e. REWE, Rossmann, Penny, Real, dm)
      • Unlimited free cash withdrawals at ATMs worldwide in other currencies than Euro (minimum withdrawal amount of €50), for “inactive customers” an additional fee of 2.2% is applicable
      • Unlimited free cash deposits at one of DKB’s cash deposit machines (about 20 machines in large German cities, i.e. Berlin, Munich, Leipzig, Dresden)
      • Cash deposits of up to €999,99 per day at associated retailers with a transaction fee of 1.5% (i.e. REWE, Rossmann, Penny, Real, dm)

Active and inactive customers

Additionally, to above mentioned benefits “active customers” enjoy further advantages such as reduced overdraft fees, services for emergencies/ fraud, online cashback and free tickets for live events.
All new customers automatically are granted the “active customer” status for the first 6 months of their account opening. In order to maintain this status, your account shall record incoming transactions of at least 700 EUR per month (e.g. salary, pensions, transfers from other accounts). Once incoming transactions are inferior to €700, it takes three consecutive months of sufficient incoming funds to re-obtain the “active customer” status.

3. Requirements: Who can Open a Bank Account with DKB?

Job requirements

The DKB current accounts (Girokonto) are available to private individuals. Freelancers and self-employed people can also apply for the normal account if they use it for private purposes only.

Moreover, there is also a special business account with not only a credit card included but also different overall conditions (€15 montly fee, status: 12/21). It is only available to special freelancers like notaries, lawyers, bakruptcy advisors, tax accountants, auditors, healtcare professionals, pharmacists and real estate managers.

Residence

Accounts can be opened with all countries of residence (except Iran/ North Korea) if you have German citizenship. People with other nationalities require an official residence in Germany, Austria or Switzerland. In any case, you can keep your account and continue using DKB’s services when moving abroad later.

Creditworthiness

DKB was known for issuing a real credit card and performing quite intensive credit checks. In November 2021 DKB changed their model and now hands out debit cards as part of their standard accounts. This has also increased chances for Germany newbise without intensive credit history. Hence, you should give it a try to open a DKB Cash account. In case you may be rejected, you may simply chose another bank account from our comparison table and reapply at a later point in time.

In case, you apply for a premium credit card, the outcome of an initial credit check defines your Visa card limit. This limit you will be granted as a free credit to spend: once a month, the amount will be settled with an automatic transaction from your current account. In case you need a higher limit on your Visa card (e.g. for larger purchases, travelling, rental car guarantees) you may always transfer funds from your current to your Visa card account or contact DKB to review the limit.

4. Customer services: Which languages are supported and how is the online/ mobile banking?

Language support

Unfortunately, customer service (24/7 landline phone number) and the entire interface (web and mobile) are exclusively provided in German language. In case you have some basic German skills, this should be sufficient as the interfaces are quite user-friendly and self-explanatory.

If you require some initial support, we can recommend using Google Translate (promotional link to DKB site) for automatic website translation. Also there are video tutorials available that we have gathered below. Here, you may also want to adjust the settings and let YouTube show automatically edited subtitles in English or your language of preference.


Changing the overdraft limit

Online banking and mobile app

DKB provides an advanced infrastructure for internet and mobile banking. The online banking interface in your web browser includes all functions to fully manage your account. Furthermore, there is a state-of-the-art mobile app “DKB-Banking-App”, which includes amongst others the following useful features:

      • Bank Transfers
      • (Temporary) locking of bank cards
      • Cash withdrawals in shops
      • Mobile payment (Apple / Google Pay)
      • Push notifications in real-time to control card usage
      • Review of balances and limits (i.e. overdraft, credit card)

Further services (savings, investments, credits)

If you would like to merge all your financial activities at one bank, DKB might be an especially good option for you. In its portfolio there are

      • Savings accounts and fixed-term deposits (even though there might be options with higher interest on the market)
      • Investment accounts (“DKB Broker” comes without monthly fees, reasonable transaction costs and a range of ETF saving plans)
      • Offers for credits and mortgages

5. Frequently Asked Questions about DKB

6. Account opening: What steps to follow to get a DKB-Cash?

Opening an account is convenient, fast and done completely online. It follows the ordinary account opening process that we have described here: You will have to fill out the online form with your data and then identify via Post- or Video-Ident.

For any questions, do not hesitate to use the comment function!

Disclaimer:

  • The information provided in this post is non-binding and for informational purposes only. It does not represent a complete market overview. We do not take responsibility for the accuracy and up-to-dateness of the information provided on the list. Please re-check the final conditions and prices on the providers’ websites (§18 ZKG).
  • We do not intend to provide financial advice. All investments involve risks of loss.
  • Some of the links in this article are promotional links. We gain a commission if you purchase an item or open an account following this link. It helps us keep this site running and does not come at any cost to you.

5 Comments

  1. Nadia
    October 5, 2021 @ 2:57 am

    How long does the process take roughly from filling out the application to potentially getting the card?

    Reply

    • Chris
      October 5, 2021 @ 10:31 am

      It usually takes a maximum of 2 weeks to receive the cards, pin codes and online banking data after successful identification. As all the process is performed digitaly, it usually goes quicker if you use web identification compared to going to a post office in person.

      Reply

  2. RONRON
    July 22, 2022 @ 1:48 pm

    The cash withdrawals is not anymore free and cost 5.95€ ATM fee/transaction since the begin of 2022.

    Reply

    • Chris
      July 22, 2022 @ 9:11 pm

      Hi RONRON,
      Thanks for the comment. According to DKB’s official information the withdrawals are still free (€50 min. withdrawal amount):
      – Always free when withdrawing Euro using the debit card
      – As active customer for other currencies than Euros using the debit card (otherwise 2,2% foreign currency transaction fee)
      – When using DKB’s credit card (which comes against a monthly fee)

      Please keep in mind that some ATM providers may ask for fees – those ones are not covered. However, in this case you get a warning message before the withdrawal and can look for another ATM – most ATMs in Germany do not ask for additional charges.
      Also, in case you would like to withraw smaller amounts than €50, there is a “Mini-Bargeld” option (monthly cost €15).

      Reply

  3. proven
    August 30, 2022 @ 1:44 am

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    Reply

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